Paid by Pix but the order is still pending: what to do
Paid by Pix, order still pending? The five most common causes, how to find yours on the receipt and what to do in each case, including when it is a scam.
4 min read
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Scams and fraud: Proteside guides and analysis on security at the moment of payment, with practical steps to protect your business.
Paid by Pix, order still pending? The five most common causes, how to find yours on the receipt and what to do in each case, including when it is a scam.
4 min read
Malware that swaps the Pix QR code can be on your computer or on the store's website. See how each works, how to find where it is and what to do in each case.
4 min read
A wrong Pix payment online can be your mistake or a QR code altered on the store's page. How to tell them apart, when MED applies and how to try to get it back.
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How to tell if a Pix QR code was altered in an online purchase, what to check in your banking app before you confirm and what to do if you have already paid.
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How Magecart reached Pix: the code that swaps the QR and Copia e Cola codes at checkout, what changes compared with cards and what stores must check on screen.
5 min read
What Magecart is, how the code gets onto the payment page, the cases that defined it and a checklist to protect your online store across card, Pix and boleto.
6 min read
PayNow, DuitNow, PromptPay, QR Ph, FPS and UPI have all become targets of QR scams. The recurring patterns, what authorities advise and a merchant checklist.
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Pix checkout scam: how the QR code and Copia e Cola code are swapped on legitimate stores, who is hit, the warning signs and what merchants and buyers can do.
5 min read
How FPS and HKQR work in Hong Kong, which anti-scam protections already exist and what online merchants should do to stop QR codes being swapped at checkout.
4 min read
How address poisoning plants a near-identical address in a wallet's history, what research and real cases show, and how to avoid copying the wrong one.
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São Paulo's consumer agency warned about altered Pix QR codes in online shopping. What it said, what it means for stores and how to answer customers.
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How QR Ph, the Philippines' national QR standard, works, which scams target online stores and buyers, and what merchants can do to stop swapped codes.
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How Argentina's Transferencias 3.0 interoperable QR code works, why a tampered code is paid by any wallet, and what online merchants should do about it.
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How DuitNow QR, Malaysia's national payment QR standard, works, and what online stores should do to keep the QR code at checkout from being swapped.
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How the PromptPay QR scams flagged by Thai police work, and the best practices that stop the QR code on an online store's checkout from being swapped.
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How wallet addresses get swapped on the payer's device or on the payment page itself, why crypto payments can't be reversed and what merchants should check.
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How malware and browser extensions swap the Pix key or payment code on the buyer's computer, and why the online store still loses the sale and takes the blame.
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How SGQR brings PayNow and other schemes into one QR code in Singapore, which scams the authorities have documented and how to protect your checkout QR.
5 min read
A step-by-step guide for merchants when a Pix payment doesn't show up: reconciliation, swapped QR codes, the customer's MED dispute, evidence and notices.
5 min read
How a fake card form laid over a store's checkout works, the warning signs that your store has been hit, and the practical steps that block the scam in time.
4 min read
How the scam swaps a boleto's payment line and barcode on screen, and what stores and customers check before paying so the money does not go to the wrong payee.
4 min read
How compromised plugins, themes and third-party scripts let criminals swap Pix QR codes and steal card data in legitimate stores, and how to reduce exposure.
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How UPI QR code and VPA scams work, what the RBI and Indian police warn about, and the practical steps that protect an online store's payment page.
4 min read
How hidden code on a payment page copies card number, expiry date and security code as the customer types, with real cases and what merchants can do about it.
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How the Pix Copia e Cola code gets swapped between the store page and the banking app, and what online stores and shoppers can do to stop the diversion.
4 min read