Paid by Pix but the order is still pending: what to do
Paid by Pix, order still pending? The five most common causes, how to find yours on the receipt and what to do in each case, including when it is a scam.
4 min read
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Pix: Proteside guides and analysis on security at the moment of payment, with practical steps to protect your business.
Paid by Pix, order still pending? The five most common causes, how to find yours on the receipt and what to do in each case, including when it is a scam.
4 min read
Malware that swaps the Pix QR code can be on your computer or on the store's website. See how each works, how to find where it is and what to do in each case.
4 min read
A wrong Pix payment online can be your mistake or a QR code altered on the store's page. How to tell them apart, when MED applies and how to try to get it back.
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How to tell if a Pix QR code was altered in an online purchase, what to check in your banking app before you confirm and what to do if you have already paid.
4 min read
How to monitor checkout changes: what to watch on the payment page, how often, which methods see each type of change and how to set up alerts your team acts on.
6 min read
How Magecart reached Pix: the code that swaps the QR and Copia e Cola codes at checkout, what changes compared with cards and what stores must check on screen.
5 min read
What Magecart is, how the code gets onto the payment page, the cases that defined it and a checklist to protect your online store across card, Pix and boleto.
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Four approaches on the market, seven questions to ask any vendor and the most common mistakes when choosing a tool for PCI DSS 6.4.3 and 11.6.1.
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Script inventories satisfy PCI DSS, yet a swapped Pix, boleto, UPI or PromptPay QR code happens where they do not look: on the customer's screen. Here is why.
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PayNow, DuitNow, PromptPay, QR Ph, FPS and UPI have all become targets of QR scams. The recurring patterns, what authorities advise and a merchant checklist.
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Pix checkout scam: how the QR code and Copia e Cola code are swapped on legitimate stores, who is hit, the warning signs and what merchants and buyers can do.
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MED 2.0 traces scam money beyond the first account and, since September 1, gives 80 days to contest a refund. Here is what changes for online stores using Pix.
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São Paulo's consumer agency warned about altered Pix QR codes in online shopping. What it said, what it means for stores and how to answer customers.
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Limits, MED, DICT and bank duties protect accounts and transfers. The store's own payment page sits outside those rules and stays the merchant's job.
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What Brazil's Central Bank launched with the journey without redirection, what biometric Pix changes at online checkout and which safeguards merchants need now.
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How Brazil's Pix Automático works under Central Bank rules, where the authorization screen's risks lie and what merchants and customers should check first.
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How malware and browser extensions swap the Pix key or payment code on the buyer's computer, and why the online store still loses the sale and takes the blame.
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A step-by-step guide for merchants when a Pix payment doesn't show up: reconciliation, swapped QR codes, the customer's MED dispute, evidence and notices.
5 min read
A practical Pix security checklist for online stores: charge configuration, checkout monitoring, customer communication and what to do when an incident happens.
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How compromised plugins, themes and third-party scripts let criminals swap Pix QR codes and steal card data in legitimate stores, and how to reduce exposure.
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The difference between static and dynamic Pix QR codes, where each appears in e-commerce, and why neither one alone stops a QR code swap at checkout.
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How the Pix Copia e Cola code gets swapped between the store page and the banking app, and what online stores and shoppers can do to stop the diversion.
4 min read