Paid by Pix but the order is still pending: what to do
Paid by Pix, order still pending? The five most common causes, how to find yours on the receipt and what to do in each case, including when it is a scam.
4 min read
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Practical guides: Proteside guides and analysis on security at the moment of payment, with practical steps to protect your business.
Paid by Pix, order still pending? The five most common causes, how to find yours on the receipt and what to do in each case, including when it is a scam.
4 min read
A wrong Pix payment online can be your mistake or a QR code altered on the store's page. How to tell them apart, when MED applies and how to try to get it back.
4 min read
How to tell if a Pix QR code was altered in an online purchase, what to check in your banking app before you confirm and what to do if you have already paid.
4 min read
How to monitor checkout changes: what to watch on the payment page, how often, which methods see each type of change and how to set up alerts your team acts on.
6 min read
Four approaches on the market, seven questions to ask any vendor and the most common mistakes when choosing a tool for PCI DSS 6.4.3 and 11.6.1.
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PCI DSS requirements 6.4.3 and 11.6.1 have been mandatory since March 2025. Learn what each one asks, who must comply and how to produce the evidence.
2 min read
How FPS and HKQR work in Hong Kong, which anti-scam protections already exist and what online merchants should do to stop QR codes being swapped at checkout.
4 min read
MED 2.0 traces scam money beyond the first account and, since September 1, gives 80 days to contest a refund. Here is what changes for online stores using Pix.
4 min read
How QR Ph, the Philippines' national QR standard, works, which scams target online stores and buyers, and what merchants can do to stop swapped codes.
4 min read
Limits, MED, DICT and bank duties protect accounts and transfers. The store's own payment page sits outside those rules and stays the merchant's job.
4 min read
How Argentina's Transferencias 3.0 interoperable QR code works, why a tampered code is paid by any wallet, and what online merchants should do about it.
4 min read
How DDA and payee verification help buyers spot a swapped boleto, and what online stores that issue boletos must do for these checks to actually work.
4 min read
How DuitNow QR, Malaysia's national payment QR standard, works, and what online stores should do to keep the QR code at checkout from being swapped.
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What Brazil's Central Bank launched with the journey without redirection, what biometric Pix changes at online checkout and which safeguards merchants need now.
4 min read
How the PromptPay QR scams flagged by Thai police work, and the best practices that stop the QR code on an online store's checkout from being swapped.
4 min read
How Brazil's Pix Automático works under Central Bank rules, where the authorization screen's risks lie and what merchants and customers should check first.
5 min read
How Banco de México's CoDi works, why a payment request tampered with on the page is paid instantly, and what online merchants should check at checkout.
4 min read
How SGQR brings PayNow and other schemes into one QR code in Singapore, which scams the authorities have documented and how to protect your checkout QR.
5 min read
A step-by-step guide for merchants when a Pix payment doesn't show up: reconciliation, swapped QR codes, the customer's MED dispute, evidence and notices.
5 min read
A practical Pix security checklist for online stores: charge configuration, checkout monitoring, customer communication and what to do when an incident happens.
4 min read
The difference between static and dynamic Pix QR codes, where each appears in e-commerce, and why neither one alone stops a QR code swap at checkout.
4 min read
How UPI QR code and VPA scams work, what the RBI and Indian police warn about, and the practical steps that protect an online store's payment page.
4 min read